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headus 3D scans

No Key

 
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TeddyG



Posts: 2
Joined: 02 Dec 2010
PostPosted: Tue Apr 03, 2012 11:31 am    Post subject: No Key Reply with quote
I have been using Headus on my Mac OSX, but suddenly upon launching, "No Key" appears. I've hit "Edit" and have typed in the 3 Key lines below, saved everything and re-launched, only to get same "No Key" error message. I do not have my original Key String (do I need to type that in instead?), so please re-send or advise what I need to do.

Thank you
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headus
Site Admin


Posts: 2899
Joined: 24 Mar 2005
Location: Perth, Australia
PostPosted: Tue Apr 03, 2012 4:49 pm    Post subject: Reply with quote
Yes, you need to grab the license key from your uvlayout.com Support Details page. Your Login License ID is the same as your Dongle ID (i.e. "b531bacb"), but I cant tell you what the password is because its encrypted in the database. However, if you click on the "Lost Password" link in the login panel, a new password will be emailed to you.

Phil
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